1. Can I order samples?

Yes, for Craft products samples that are in stock, we could buy and prepare for it.

You can get free samples, but you charge of the freight cost for long term wholesale craft supplies business partners.

We always want to make sure the customer understands what they’ll be receiving from us in their shipment, so thusly samples are very important to us.

If you’re looking for wholesale arts and crafts supplies custom samples, depending of what craft materials you’re in need of we can work with you.

2. Do I pay before I receive my samples?

Yes, payment is only after you’re completely satisfied with the details of the product we show by picture and videos .

We’re confident in the manufacturers we use and the laborious quality checks we run that the samples will meet the mark.

For us it’s important that when a client is looking to buy wholesale craft supplies in bulk that they get a chance to hold and see the product for themselves via samples. 

3. Is there a minimum order that has to be made?

No, we don’t have minimum order required to make an order.

Once we have the craft supplies in stock, we can ship them out to you, no matter the quantity.

If you’re in search of the most reasonable price for wholesale craft supplies, it’s better to order at least 22KG worth of product to get the most out of freight cost on average.

4. Is it possible to purchase plastic packaging with my company logo on it?

Yes, you can have one logo printed in color on our common size bag.

This bag zip bag is perfect for many sorts of wholesale craft supplies.

It is a breathable bag, with one non-woven, and the other side is clear PE for printing logo.

The fact that there is a clear side means that there’s no need to print the warning for children on crafts within their age group.

Size options:

15x20cm, 20x25cm, 20x30cm, 25x30cm, 27x35cm, 30x40cm, 35x45cm,

40x50cm, 45x56cm, 45x65cm

5. What is the lead time?

We try to make sure that your wholesale craft supplies get to their end user as efficiently as possible.

If the product is in stock, it is about 2-4 days to get them in our warehouse, this sometimes involves purchasing from other factories.

1-2 days inspection and then we ship them out to our forwarder.

5-10 days to shipping out.

5-15 days to ship by express or air to your door.

40-60 days to ship by sea or by train to your door.

Please feel free to send us an email about your wholesale arts and crafts supplies needs and we’ll offer you the best shipping time we possibly can for the right price that suits you.

6. How much will my order cost with shipment?

That is not a stable price during this COVID-19 period, as transit has been affected so heavily, we’re unable to say for sure.

We offer custom quotes for wholesale arts and crafts supplies for individual orders.

The price you’re given is shipping from us directly to your door, we handle everything in between for you.

Be confident in the knowledge however that despite the shipping setbacks we’ve been providing customers worldwide throughout the pandemic with their wholesale craft supplies and will continue to offer the best customer service we possible can for those looking for wholesale craft supplies directly from China.

7. Where in the world do you ship to? Do you ship internationally?

Yes, we ship internationally.

Panda Crafty ships to the US, the UK, Europe and Asia.

If you need wholesale craft supplies in bulk for a business or for yourself, we will work with you to get the product you need shipped direct to your door.

8. How long will it take to ship out?

If the product is in stock, then it’ll take 5-10 days.

If the product is a custom order, it will take 10-20 days.

If original equipment is being manufactured for a bigger order, it will be 30-60 days depending on the details.

We are more than happy to talk with our clients and work out a timeframe that works for them and their business.

The most important thing to Panda Crafty is that the end clients are getting their wholesale craft supplies in a timely manner.

9. What size companies do you work with?

Every size! We work with individuals right the way up to large scale craft companies in need of wholesale arts and crafts supplies.

Panda Crafty looks to cater to all manner of craft enthusiasts whether that’s for personal or business uses.

From DIY craft supplies for the individual to wholesale craft supplies in bulk for businesses, we want to make sure that all our clients are well taken care of in a timely and price-conscious way.

10. Will I get updates on my order?

Yes, our team are communicative and highly skilled in both order and shipping management.

They are always available should you wish to know what stage your wholesale arts and crafts order is at.

11. How hands on do I have to be when ordering?

Panda Crafty wants to makes the experience of buying wholesale craft supplies in bulk as stress-free as possible for all of its clients.

That means that when it comes to the ordering process, once you’ve placed your order, we’re there to handle the rest! We will liaise with manufacturers, quality control, shipping businesses, imports and anything else that might arise. Should there be any issues in aspect of the order we will inform you and offer you the best possible outcome.

12. Do you offer OEM/ODM services?

We’re pleased to say that we do!

We offer both original equipment manufacturing (OEM) and original design manufacturing (ODM) for all your wholesale craft supplies needs.

We want to be able to support our clients in being as creative as possible, and we do this through breathing life into their prototypes and projects.

We offer a full range of options, from adult craft projects, kids craft projects, educational toys and STEM supplies.

Whatever your field of expertise or niche your vision may be, Panda Crafty wants to help by creating your line into wholesale craft supplies for the international market. 

13. Can we customize the design?

Yes, you’re welcome to customize the design. Get in contact with us and let us know about your vision for your craft supplies and we will do everything we can to create them and send them directly to your door.

Panda Crafty are willing to work with you to create the designs you want.

We offer custom shaped EVA foam, custom felt shapes, custom wood cuts, handmade wood buttons, handmade frame earrings etc. for our valued and creative clients. We offer custom quotes for custom designs for the majority of our wholesale craft supplies.

14. Can you provide us with images of the different types of custom packaging options?

Yes, we will send you images and options that match the wholesale arts and crafts item(s) you’ve requested.

We want our customers to understand what they can expect to receive once their wholesale craft supplies get to their door, that goes for the product itself and for the packaging.

15. Can the product itself be customized? Am I able to change certain elements?

We understand that our clients want their wholesale craft supplies to stand out and that’s why we try to offer as much customization as we can. Some of the elements can be changed, like felt supplies, wood cuts, paper card reprinting, etc.

You could talk with us your demands of the craft supplies you need, and what is the elements that you like to customized, panda crafty will review, sourcing, check with manufacturers and then make you a solution.

16. What are the logo options for the product?

We aim to offer our clients the most customization possible.

Get in touch with us so that we can provide as many options as possible for your wholesale craft supplies.

It is very dependent on the detailing, sizes you want and products you wish to have the logo put on.

17. How do I know if an item is out of stock?

Each product has a header dedicated to whether or not it is in stock and available to be ordered for your business in bulk.